Who we are
Welcome to OH Sweet Hospitality. Our website address is https://ohsweet-hospitality.com. We are committed to protecting your privacy and ensuring a positive experience while visiting our website.
If you have any questions or concerns regarding this policy, please contact us at [email protected].
What Data We Collect
We may collect and process the following types of information:
• Personal information you provide through our booking forms, such as name, email address, business information, and interests.
• Data related to your interactions with our custom chatbot (powered by Chatbotbuilder.ai), which helps us understand your preferences and respond to your inquiries.
Embedded Content from Other Websites
Our website may include embedded content such as videos, maps, or social media links. This content behaves as if you visited the external website directly and may collect data about you. Examples include:
• Google Maps
• YouTube
• Meta (Facebook)
• Spotify
Please review the privacy policies of these third-party platforms for more details about how they handle your data.
Cookies
We use cookies to enhance your experience and enable essential website functionality.
• Consent Banner: Our site includes a cookie consent banner to allow visitors to manage their preferences.
• Types of Cookies Used:
• Functional cookies for smooth operation of the chatbot and booking forms.
We do not use cookies for advertising or analytics tracking at this time.
How We Use Your Data
We may use the information collected for the following purposes:
• To provide customer support and respond to inquiries through our chatbot.
• To process and confirm bookings made via our forms.
• To comply with legal obligations and ensure website security.
Who we share your data with
We do not share your data with third parties for marketing purposes or any other reason, except as required to operate essential website features (e.g., Chatbotbuilder.ai for chatbot services).
User Rights
You have the following rights concerning your data:
• Access and Deletion: You can request to view, modify, or delete the data we have about you. Please email us at [email protected] for such requests.
• Data Retention: Information provided via booking forms or chatbot interactions will be retained only as long as necessary to provide services or fulfill legal obligations. The standard retention period is one year.
Security Measures
We are committed to protecting your data and use the following measures:
• SSL Encryption: All data transmitted through our site is encrypted via HTTPS.
• Secure Hosting: Our website is hosted on a secure platform that meets industry standards for protecting user data.
Booking Forms
We provide booking forms to help you schedule consultations with us. Information submitted through these forms will only be used to manage and confirm your booking.
Custom Chatbot
Our chatbot, powered by Chatbotbuilder.ai, is designed to enhance your experience on our website by answering questions and assisting with inquiries. Information shared with the chatbot may be retained temporarily to improve functionality and provide relevant responses.
Children’s Privacy
Our website does not target or collect data from users under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately at [email protected].
Changes to this Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our practices or for legal or regulatory reasons. Please revisit this page periodically to stay informed of updates.
Contact Us
For any questions or concerns about your privacy, please email us at [email protected].